Receipt Vault questions and support
Direct answers about offline receipt scanning, OCR, privacy, search, exports, and backups. For a technical issue, email us with your device model, iOS version, app version, and a short description. Do not send complete receipts or sensitive financial data unless requested.
Contact
Email: getreceiptvault@gmail.com
Quick start
- Scan a paper receipt or import a receipt image from Photos.
- Compare merchant, date, currency, tax, and total with the original image.
- Add a category, project, client, or note when it helps retrieval.
- Search or filter the archive when you need the original proof.
- Create a password-protected backup before changing phones or reinstalling the app.
Privacy and compatibility
Where does Receipt Vault store my receipts?
Receipt images, OCR text, categories, and notes are stored locally on your iPhone. Receipt Vault does not require an account or upload your archive to our server. Data leaves the app only when you choose to export, share, or save a backup elsewhere.
Can I scan and search receipts without internet?
Yes. Scanning, on-device OCR, field review, storage, organization, search, and export are designed to work on your iPhone without an internet connection.
How can I stop paper receipts getting lost and find them later?
Scan a paper receipt or import an existing image, review the key fields, then add a category, project, client, or note. Receipt Vault keeps the original image with the searchable record so you can retrieve both the details and the proof later.
Scanning, OCR, and search
Is receipt OCR always accurate?
No OCR is perfect. Receipt Vault extracts fields on device, but faded print, folds, shadows, and unusual layouts can affect results. Review the merchant, date, currency, tax, and total against the original image before saving or exporting important records.
How do I find an old receipt quickly?
Search recognized receipt text, merchant, project, client, or notes. You can also narrow the archive by date, category, and reimbursement status, then open the saved original image.
Can I organize receipts for taxes or reimbursement?
Yes. Keep the original image, merchant, date, total, tax, category, and notes together, then search and export selected records for tax preparation or reimbursement. Whether a scan is acceptable and how long to keep it depends on your jurisdiction and circumstances; check current official rules or a qualified tax professional.
Is Receipt Vault useful for freelancers and small businesses?
It can help freelancers and small-business owners organize receipt images by merchant, date, category, project, client, notes, and reimbursement status, then search or export selected records. It is a receipt archive, not accounting software, and it does not calculate or file taxes.
How can I improve receipt scan accuracy?
Flatten the receipt, use bright even light, avoid shadows and glare, keep every edge visible, and make sure the text is in focus. Always compare critical fields with the original receipt.
Export and backup
Can I export receipts for reimbursement or tax records?
Yes. Receipt Vault supports CSV export. Pro tools can also create PDF reports and ZIP packages containing receipt data and images. These exports help prepare and share records; they do not provide tax advice or guarantee tax compliance.
How do I move my receipt archive to a new iPhone?
Create a password-protected .receiptvaultbackup file, save it to Files or iCloud Drive, then restore that file in Receipt Vault on the new iPhone. Keep the password safe because Receipt Vault cannot recover it.